Privacy and Data Protection Policy

PRIVACY AND DATA PROTECTION POLICY

Effective Date: This Privacy and Data Protection Policy was last revised on October 13, 2020

You have arrived at a website that is owned and/or operated by Arch Capital Group Ltd. whose office is at Waterloo House, Ground Floor, 100 Pitts Bay Road, Pembroke HM 08, Bermuda, and its subsidiaries details of which can be found at the Website’s Terms and Conditions of Use: (collectively, “Arch” or “we,” “our” or “us”).

The purpose of this Privacy and Data Protection Policy (this “Policy”) is to explain how, when and why we collect and use Personal Data (otherwise known as Personal Information), including:

  • When you access our website (the “Website”) regardless of how you access or use the Website, whether via personal computers, mobile devices or otherwise;
  • When you, as a representative of a company, purchase an insurance policy underwritten by us;
  • When you, in an individual capacity, purchase an insurance policy underwritten by us (e.g. when you purchase travel insurance from RoamRight); or
  • When you purchase an insurance policy from a third party insurance company that enters into a reinsurance arrangement with us, which is referred to as “reinsurance”.

Particularly in the reinsurance context, we may possess personal information about you that we did not collect from you. For example, if you have purchased an insurance policy from an insurance company which reinsures the policy with us, we may come into receipt of your Personal Data. In these instances, we encourage you also to check the privacy policies of those third parties.

It is also important that you show this privacy policy to any other person who is insured under your insurance policy.

This Policy is not intended to override the terms of any insurance policy or contract you have with us, nor rights you are afforded under applicable privacy and data protection laws.

  • If you are located in the European Economic Area (“EEA”)/United Kingdom (“UK”), it is important you read, in particular, Section 9 of this Policy.
  • If you are a California resident or “consumer,” it is particularly important that you read Section 10 of this Policy.

Arch is a group of companies which writes insurance, reinsurance and mortgage insurance on a worldwide basis through its principal operations in Bermuda, the United States, Canada, Europe, Australia and Hong Kong. The Arch company which was originally responsible for collecting information about you will be principally responsible for your personal data (“data controller”). For example, if you have an insurance policy with us, this will be the Arch company named on that policy.

In addition, please review the Website’s Terms and Conditions of Use, which governs your use of the Website.

We encourage you to read the entire Policy. Please click on the headings in the table of contents to go directly to the full explanation of a specific issue or point.

Contact Us

If you have any questions about our Policy or practices described in it, you should contact us in the following ways:

  • Postal Mail: Arch Group Data Protection Officer, Arch Capital Services LLC, 360 Hamilton Avenue, Suite 600, White Plains, New York 10601
  • By e-mail: [email protected]s.com
  • By phone: 877-800-6249 (toll free in the U.S.) or +1 914-872-3609