Our Operations

By actively managing ESG risks and embedding compliance, transparency, data protection and resiliency across all areas of our operations, we protect our people and customers who entrust us with their personal information and business.

Business Ethics and Standards

Honesty, integrity and trustworthiness are core values that define our culture and drive our relationships with our customers, employees and business partners.

  • 95% of our employees believe Arch conducts business in an ethical manner.*
  • 100% of our worldwide employees and directors are expected to certify that they have received, understand and will follow the policies and standards in our Code of Business Conduct (Code).

*2021 Employee Engagement Survey

Privacy and Data Security

Our privacy and data security strategy is robust and includes strong governance and oversight, policies, ongoing training, vendor/risk management evaluations for our third-party relationships and regular self-evaluation with penetration testing and assessments.

Supply Chain Labor Standards

We are committed to working with suppliers that adhere to the same ethical and ESG standards as Arch.

  • Our Supplier Code of Conduct was acknowledged by 238 vendors in 2021, and we continue to hone and develop our proprietary approach to evaluating supplier ESG performance using third-party ESG performance data.
  • Our Supplier Code asks suppliers to comply with the standards set forth in our Human Rights Policy.

Greenhouse Gas (GHG) Emissions

We measure our carbon footprint and emissions annually, accounting for our operational Scope 1 and Scope 2 GHG emissions, as well as relevant categories of Scope 3.

Arch is committed to measuring and publishing our worldwide GHG emissions on an annual basis. Learn more about our data and targets in our Sustainability Report or in our TCFD Report.

Select to Explore Each of Our Five Key Impact Areas