Privacy and Data Protection Policy

Privacy and Data Protection Policy

Effective Date: This Privacy and Data Protection Policy was last revised on Dec. 22, 2023.

You have arrived at a website that is owned and/or operated by Arch Capital Group Ltd.  Our office is located at Waterloo House, Ground Floor, 100 Pitts Bay Road, Pembroke HM 08, Bermuda, details of our subsidiaries can be found in the Website’s Terms and Conditions of Use: (collectively, “Arch” or “we,” “our” or “us”).

Arch is committed to a robust privacy and data protection program. The purpose of this Privacy and Data Protection Policy (this “Policy”) is to explain how, when and why we collect, use, disclose and safeguard Personal Data (also referred to as Personal Information), including:

  • When you access our website (the “Website”) regardless of how you access or use the Website, whether via personal desktop or laptop computers, mobile devices or otherwise;
  • When you, as a representative of a company, purchase an insurance policy or other product or service underwritten by us;
  • When you, in an individual capacity, purchase an insurance policy or other product or service underwritten by us (e.g. when you purchase travel insurance from RoamRight); or
  • When you purchase an insurance policy from a third-party insurance company that enters into a reinsurance arrangement with us, which is referred to as “reinsurance.”  

Particularly in the reinsurance context, we may possess Personal Data about you that we did not collect from you.  For example, if you have purchased an insurance policy from an insurance company which reinsures the policy with us, we may come into receipt of your Personal Data.  In these instances, we encourage you also to check the privacy policies of those third parties.

It is also important that you show this Policy to any other person who is insured under your insurance policy or about whom you provide Personal Data to us.  

This Policy is not intended to override the terms of any insurance policy or contract you have with us, nor any rights you are afforded under applicable privacy and data protection laws.

Arch is a group of companies which writes insurance, reinsurance and mortgage insurance on a worldwide basis through its principal operations in Bermuda, the United States, Canada, U.K., Europe, Australia and Hong Kong. The Arch company which was originally responsible for collecting information about you will be principally responsible for your Personal Data (“data controller”). For example, if you have an insurance policy with us, this will be the Arch company named on that policy.

In addition, please review the Website’s Terms and Conditions of Use, which govern your use of the Website. 

We encourage you to read the entire Policy.  Please click on the headings in the table of contents to go directly to the full explanation of a specific issue or point.