Our People
At Arch, our people are our business. To enable our employees to achieve their full potential, we invest in programs and resources that support their physical, emotional and financial well-being. By enabling our team to lead with purpose and engage in thoughtful collaboration, Arch cultivates a workplace where individuals can connect and thrive.
Providing Opportunities to Support Our People
At Arch, our Purpose is to Enable Possibility by inspiring our clients, employees, investors and communities to achieve their greatest potential. Our global workforce is the keystone. By unlocking the full potential of each employee, we maximize our collective success. We know that assembling teams with varied experiences, backgrounds, and perspectives will allow us to tackle the business challenges of our rapidly changing world. Further, we know that our people will be their best when they work in an environment where they feel respected and engaged as valued members of the team.
- We take pride in building an engaging culture where our people feel heard, valued and respected. We encourage our employees to participate in workshops that embody our values and focus on team building practices that can be directly applied to daily workplace interactions. We embrace an environment of excellence, respect and collaboration, and have implemented a variety of initiatives and programs that recognize employee contributions, promote understanding and celebrate the value of our employees’ unique experiences. See pages 42-43 of our Sustainability Report.
- In compliance with regulatory requirements in certain jurisdictions internationally, the following disclosure provides gender-related data. See page 43 of the Sustainability Report.
- Our global Employee Networks are open to all employees, providing an active forum to promote community and allyship, represent employees from varied communities and drive learning, visibility and networking. Each network is employee-led with an executive sponsor, leadership team and mission statement that connects to Arch’s overall talent strategy. Our networks not only offer a community within Arch’s hybrid work environment but also support volunteerism and giving back. Driven by member feedback, our networks create space for learning, professional development and relationship-building.
Talent Acquisition
We have implemented a centralized recruitment strategy across North America. Our recruitment strategy incorporates best practices to attract top talent and assess candidates based on merit, skill, experience and potential for growth, to contribute to Arch’s strategic business goals. This approach helps position Arch as a top employer, attracting top talent from the broadest talent pool with varied backgrounds.
We provide access to learning and development programs for all employees to build the knowledge and skills needed to drive innovation and future business success by offering tailored programs focused on three key areas. See pages 47-50 of our Sustainability Report.
Early Career Development and Engagement
Early career development at Arch centers around cultivating a deep understanding of our business and the insurance industry. Employees engage with both peers and leaders to gain insights into various career paths and learn how to navigate them effectively. A monthly video series features career journey stories from senior leadership, providing valuable, real-life perspectives on succeeding in the insurance industry. Our programs are designed to empower early career talent and help them grasp the industry’s breadth while showcasing career options available through specialty, technical or functional expertise.
- Our yearlong onboarding focuses on positive learning experiences, engagement and preparing new hires to make impactful contributions.
- Our Early Careers Program offers a 12-month insurance apprenticeship for college graduates and early career colleagues at Arch, with an emphasis on underwriting, actuarial work, claims and other critical insurance areas.
Technical Skills Training
Continued success relies on leveraging the technical skills embedded within our workforce and across business areas. Our career mapping approach enables individuals to identify skills for career development by utilizing a blend of in-house resources and third-party training providers. This approach ensures employees receive the training needed to advance toward their career goals, supporting continuous professional growth.
- Our Claims Academy offers claims training for new hires, including over 400 e-learning courses with personalized career path options, and an in-person orientation, facilitated by senior leaders.
- Our IT Academy offers tailored training for specific IT career paths with dedicated learning time for proficiency and skill development.
Leadership Development
Our leadership development programs emphasize behaviors aligned with Arch’s Values and are designed to empower leaders to tackle the toughest business challenges. Our leadership approach is tailored and individualized, incorporating on-the-job experiences, ongoing coaching, mentorship and feedback.
Professional Growth and Development
At Arch, professional development goes beyond career advancement to include experiences that cater to both personal and business needs. We provide specialized training sessions for honing professional skills and improving day-to-day interactions with our top leaders.
- In 2024, the Arch Mentorship Program successfully facilitated over 400 matches, promoting collaboration across our company.
Safeguarding Our Employees’ Health and Well-being
We are dedicated to ensuring our people have access to comprehensive benefits to safeguard their mental, physical and financial well-being.
- Salary-Based Medical Premiums. Arch offers a progressive salary-based premium framework for medical plans for U.S.-based employees. We believe offering tiered pricing for medical plans, aligning with employee salary ranges, ensures continued accessibility to care and promotes fairness in healthcare expenses.
- Recognizing Our Veterans — Military Leave. On Veterans’ Day 2023, in the U.S., we announced a new military leave benefit, offering up to four weeks of annual paid leave for team members called to military service. This support helps alleviate their concerns and challenges during potential duty activation.
- Mental Health First Aiders (MHFA). U.K. employees have access to the MHFA team, which helps raise mental health awareness and promotes better mental health and well-being among employees. MHFAs are professionally trained for their role and are able to signpost employees to appropriate professional support. They can also serve as the first point of contact for an employee who may be experiencing a mental health issue.
- Electric Vehicle (EV) Leasing Options. In alignment with our commitment to environmental sustainability, our U.K.-based employees can lease an EV through payroll deductions. This program offers participants the opportunity to lease a zero-emission vehicle by using salary sacrifice to gain personal tax savings.
